Process
Class ProcessItems 2
01
Process should not impede progress
ABRI's been trying to replace an early-2000s registry product for most of two decades. The 2021 rebuild was the third attempt. By late 2025 it was years behind and millions over budget.
ProcessTeamsABRI5 min02Triage
Five years in emergency services before software. What carried over was not only composure. It was the willingness to name the work that will not get done. Triage.
ProcessEmergency ServicesLeadership4 min